30-day returns and exchanges

For non-custom goods, contact us within 30 days of receiving your order to request a return or exchange. Items must be unused, unworn, unwashed and unaltered, with their original tags and packaging.

Custom-made kilts, made-to-measure jackets and special orders made to your requirements are excluded from change-of-mind returns and exchanges. Contact us if an item arrives damaged, incorrect or with a manufacturing problem so we can investigate.

Please check your measurements before ordering, especially for custom-made items.

How to request a return

Use our contact form or email support@championkilts.com. Include your name, order number, the email address used for the order, the product and the reason for your request. Our team aims to reply within 48 hours and will provide return instructions.

Wait for the return instructions before sending your parcel. Pack the item securely with its original tags and packaging and use an insured, tracked courier. Keep your proof of postage.

Refunds

After the returned item is received and checked, approved refunds are processed within 7 days to the original payment method. Original shipping charges are not refundable for change-of-mind returns. Your payment provider may take additional time to show the refund.

Order changes

If you need to change or cancel an order, contact us as soon as possible. For custom-made items, we will check the production stage before confirming what changes are possible.